"Your Clients Are More Important than the Company": Lessons from the FX Industry

<p>Over 10 years ago, a young and hungry
Spaniard arrived in New York with the dream of succeeding in the FX and
brokerage industry. A significant amount of time has passed since then, I've had a
lot of experiences and I've learned a lot of lessons. Now I am sharing my experiences from the industry to the main takeaways from my experience of working
in <a href="https://www.financemagnates.com/terms/f/forex/">forex</a> over the last decade.</p><p>Forex: No Get-Rich-Quick Scheme </p><p>FX and trading, <a href="https://www.financemagnates.com/tag/forex/">forex</a> and <a href="https://www.financemagnates.com/forex/brokers/">brokerages</a>, are not a get-rich-quick scheme.
Those who approach it with that in mind will have a short life in the
business. </p><p>FX is a skill and one that requires a methodological approach, and
as with any other skill, it needs to be mastered to be applied successfully,
which requires a lot of training, study, and practice. Traders compete against
each other, the best ones thrive, and the rest pay the price.</p><p>The Two Types of Companies in the Industry </p><p>There are two kinds of companies, the ones that want to make as
much money as possible by investing the least, and the ones that reinvest their
profits to improve their technology and their team of professionals. You want
to work with the latter. </p><p>You can easily tell the difference between the two. A company that
has a long-term plan of growth and market reputation is a company that will
make sure it hires the best professionals and retains them. It will invest
strongly in its teams, systems, and product offerings while creating a feeling
of belonging among everyone. </p><p>On the other hand, a company with a narrow, short-term vision
won’t care about anyone's development, focusing instead on the owners' or
executives’ pockets. In these companies you will see that everything related to
the long term is just a pitch, nothing gets done on time, and the management
looks down their nose at you. There is no way to develop a fruitful career
here, avoid it like the plague.</p><blockquote><p lang="en" dir="ltr">Have you ever wondered what <a href="https://twitter.com/hashtag/advice?src=hash&amp;ref_src=twsrc%5Etfw">#advice</a> you would give to your younger self?We attended the Finance Magnates London Summit 2023, exploring the best advice out there.Don't miss the amazing responses we received.And how about you? What advice would you give to your younger self?… <a href="https://t.co/BAz7blqcwz">pic.twitter.com/BAz7blqcwz</a></p>— Tradeview Markets (@Tradeview_) <a href="https://twitter.com/Tradeview_/status/1750925897794781549?ref_src=twsrc%5Etfw">January 26, 2024</a></blockquote><p>Don’t Be Blinded by the Money </p><p>Going with the <a href="https://www.financemagnates.com/forex/fxopen-sweetens-offerings-with-commission-free-index-trading/">highest pay and commissions</a> is not always the best
option. Company culture and positive corporate values are way more important
for your long-term success. This is valid for both direct employees of the company and clients
or partners. While money should be an important factor in decision-making, it
shouldn’t be the major one. From my experience, ethics and moral values are the
prominent factors in everything we do. </p><p>If there are no morals, there is no trust, there is no
predictability, and words or promises fly away at any given point.
Without moral values, everything stops making sense, and reality starts
becoming a game where cheaters fight to deceive one another ruthlessly. This
state will only lead to division, conflict, and hence, destruction of value. It
is not something you want to be a part of. </p><p>Do Not Trust What You Are Told, Verify It </p><p>When you trust what you are told without question, you don’t only
run the risk of being cheated, but you run a much higher risk in my
opinion, the risk of accidentally cheating the people who trust you. When
<a href="https://www.financemagnates.com/thought-leadership/how-to-check-if-your-forex-broker-is-genuine/">everything is verified</a> and clear it is easier to make good decisions and to
advise accordingly in the best interest of your interlocutor. </p><p>Love Your Clients, Respect Your Work </p><p>Your clients are more important than the company you work for.
Your clients trust you and will follow you wherever you go. Take good care of
them. Make sure to <a href="https://www.financemagnates.com/forex/brokers/retail-trader-retention-is-a-challenge-cmos-focus-on-customer-experience/">go the extra mile in supporting your clients</a>, helping
them, and contributing to their business growth and health. They will love
you.</p><p>Just because <a href="https://www.financemagnates.com/executives/insights/love-relationship-brokers-liquidity-providers/">your clients are more important than the company</a> you
are currently employed by, doesn’t mean that the company can be disregarded.
Your clients are a treasure, and you should treat them like as such. The
company you work for is the place where you want to store your treasure, make
sure it is fit for that purpose. </p><p>You are a crucial point in your clients' success, your clients
need to feel that you are a part of their team and that your interests are
aligned with their business interests. In this scenario, your clients will love
your contributions to their business and will make an effort to go wherever you
are, as they trust you and trust your capacity to choose the best place to set
up home for their business.</p><p>Success and Humility </p><p>If you end up being successful, don’t take it for granted and sit
back in your comfort zone. Remember you are only doing your job, and leave all
glory to God. </p><p>Everyone sees success as their friend, and failure as their enemy
when it is probably the contrary. Success makes you believe you got it, it
makes you believe you are worth more than you probably are. It makes it harder
to remain humble, and it ends up weakening your effort and passion. If you
reach your goal, why should you keep working hard? </p><p>On the other hand, failure keeps you alert, it shows you that you
are not good enough to achieve your purpose at a given point and reveals the
necessity to keep improving, working hard, and becoming better, both personally
and professionally, to achieve your goal. </p><p>This is why “leaving all glory to God” is the best way to face
success. Accept your responsibility for the failures and be grateful to God for
the successes. Working hard and giving your best is your duty, nothing more
than that. Keep working hard and remain humble no matter how great your pride
makes you believe you are. Everything that separates you from humility is evil,
abstain from submitting to it, no matter how nice and pleasant its appearance
may be at first. </p><p>In business, as well as in life, we make mistakes, we learn, and we
become better. Experience shows us that humility and being able to maintain the
correct attitude over time is the best way to succeed long-term in your career.</p><p>Eduardo Gómez Delgado is currently a Senior Relationship Manager
at <a href="https://www.tradeviewforex.com/">Tradeview Markets</a>.</p>

This article was written by Eduardo G. Delgado at www.financemagnates.com.